BittWare’s support team of technical experts are available to answer any installation and usage questions for BittWare products, while also providing assistance with more advanced technical problems that may arise.
The BittWare Developer Site (https://developer.bittware.com) is the place for all of your technical support needs. Once registered (a login and password needs to be created), you will gain on-line access to various technical support tools:
- BITTS (BittWare Issue Tracking & Technical Support)
- BittWare FTP site
- BittWare product manuals
- Software downloads (updates, developer’s kits, and utilities)
- Product knowledge database
- Release notes
You may also contact BittWare support via email or phone:
Hours: 8:30 AM to 5:00 PM EST
Additional support is available in our Technical Resources section:
- All datasheets for BittWare products.
- In-depth technical whitepapers discussing BittWare products.
- Links to all of BittWare’s published articles.
- Informational videos on BittWare products and technologies.